Some platforms just don't provide their labels at a high enough resolution for thermal printers. Some only provide the required resolution for domestic labels but expect customers to use regular inkjet printers for international labels.
To fix these low-resolution labels, we have created a high-resolution driver which performs a series of file enhancements to improve the label clarity.
How to install and use the high resolution driver (beta):
2) Download, unzip, and install the file attached to this article
3) Restart your computer
You should now have a new printer added to your system called "Phomemo High-Resolution Driver For Mac"
Please send your international labels and labels with lower resolution to this printer.
Note: Since the high-resolution driver needs to perform a series of image enhancements, you may notice a slight decrease in print speed. We recommend using the standard driver for all labels that do not require enhancements.
Note: The high resolution print driver is currently in its beta release. We would appreciate any feedback.