Some platforms just don't provide their labels at a high enough resolution for thermal printers. Some only provide the required resolution for domestic labels but expect customers to use regular inkjet printers for international labels.


To fix these low-resolution labels, we have created a high-resolution driver which performs a series of file enhancements to improve the label clarity.


How to install and use the high resolution driver (beta):


1) If you haven't already done so, please download and install Phomemo's standard driver from https://phomemo.com/pages/pm246-driver 

2) Download, unzip, and install the file attached to this article

3) Restart your computer


You should now have a new printer added to your system called "Phomemo High-Resolution Driver For Mac" 


Please send your international labels and labels with lower resolution to this printer. 


Note: Since the high-resolution driver needs to perform a series of image enhancements, you may notice a slight decrease in print speed. We recommend using the standard driver for all labels that do not require enhancements. 


Note: The high resolution print driver is currently in its beta release. We would appreciate any feedback.