Label Issues
(1) Your labels are loaded in upside down Please ensure your labels are properly loaded. The print side should be facing up. See the image below: (2...
Wed, 10 Jun, 2020 at 10:30 AM
Reason 1: Printer hasn't learned your label. [The Most Common Reason] Changing your label type and size are the main causes for the printer skippin...
Wed, 10 Jun, 2020 at 10:49 AM
You can setup printer to rotate it for you automatically. For Mac Open a desired file and printing->click“Show Details”-> select printing direct...
Wed, 10 Jun, 2020 at 11:36 AM
Reason 1: The source file may not have been created with the ideal quality. Solution: Print the sample label to test if your printer is working well. I...
Wed, 10 Jun, 2020 at 11:36 AM
If label is getting stuck (usually during printing something really dark such as a barcode or a thick straight line), this is most likely due to the high pr...
Wed, 10 Jun, 2020 at 10:39 AM
When the printer doesn't accept a label was printed correctly, it will attempt to re-print it. Try the following steps to re-run “Automatic label ident...
Wed, 3 Jun, 2020 at 11:05 AM