Other Issues

Printer doesn't turn on
Some of these suggestions may seem mundane, but often they do fix the issue.   ① Ensure the wall plug has electricity by plugging another device into that...
Sun, 31 May, 2020 at 2:28 PM
Nothing happens when I try to print
The most likely reason is that the printer is connected to a new USB Port. Windows will register Label Printer as a "new" printer whenever the USB...
Tue, 2 Jun, 2020 at 6:50 PM
Printer makes loud noise when printing
This is most likely due to your print speed being set too low or density set too high. Please set your print speed to "5 in/sec" and density to &q...
Wed, 10 Jun, 2020 at 10:54 AM
Why are the label sizes in millimeters
Windows is designed to use the metric system. It should be noted that:     Many label manufacturer call their labels 4" x 6" , but they may in f...
Tue, 2 Jun, 2020 at 6:53 PM
There is a Spark
Please ensure you turn the printer off using the power switch on the back of the printer before connecting or disconnecting the power cable. Connecting the...
Thu, 4 Jun, 2020 at 12:15 PM
Phomemo beeps 2 times
"Beeps 2 times" is an indication that Phomemo has a problem with detection sensor. Phomemo needs to be repaired by diagnostic tools. To watch t...
Wed, 26 Aug, 2020 at 1:28 PM